Customer Service

Added Value for Your Production - beck's Customer Service & Support

The partnership with our customers does not stop after purchase. Our worldwide customer service network ensures a competent and comprehensive after sales service at all times.

In order to ensure maximum effectiveness for our machines and to achieve optimal packaging results, we offer a wide range of customer-oriented services.

  • Technical Service

  • We offer free advice over the phone to help you with any packaging issue and provide fast dispatch of service technicians.
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  • Training

  • We offer special training at your premises or at our training and technology centre so that your employees can learn more about our new technologies.
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  • Maintenance

  • We provide a preventive service in order to prevent machine breaktime in your production. We regularly offer an inspection service for your machines, which is tailored to customer requirements and machine capacity.
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  • Overhaul

  • Our packaging machines and technologies are constantly being developed. We can help you to update your machines through overhauls in your premises or at our plant.

 

Your Contact Partner:

Technical customer service
Tel. no: +49 (0) 7022 4009-66
Fax no: +49 (0) 7022 4009-94
[email protected]

Our customer service team is available Monday-Thursday 7am - 5pm and Friday 7am - 3pm.